Merch Help
Help
Shipping, returns and everything else about your order.
Shipping
- We ship to addresses in the United States.
- Every piece is made to order. Most are made in 2–5 business days, then arrive 3–4 business days after they ship.
- Shipping is $4.95 for the first item and $2.20 for each one after it.
- We email you a tracking number as soon as your order ships.
- Around the holidays, making and shipping can take a little longer.
Returns & exchanges
- Free returns and free exchanges within 30 days of delivery. We pay for shipping both ways.
- Items must be unworn, unwashed and in their original condition: no stains, odors or pet hair, and not altered.
- To start a return or exchange, email support@check-ride.ai with your order number and tell us what you'd like: a refund, or a different size or color. We'll reply with a prepaid return label and next steps.
- Refunds go back to your original payment method once your return reaches us.
- Arrived damaged, misprinted or not what you ordered? Email us a photo within 30 days of delivery and we'll replace it or refund you. You don't need to send it back.
Changes & cancellations
- Orders go into production quickly. Email support@check-ride.ai as soon as you can: if yours hasn't been made yet, we'll change or cancel it. If it has, you can still return or exchange it within 30 days of delivery.
Payment & tax
- Payments are processed securely by Stripe; we never see or store your card number.
- Prices are in US dollars. Sales tax is calculated at checkout from your shipping address.
Sizing & care
- Every product page has a size guide, in inches.
- Wash cold, inside out. Tumble dry low or hang to dry. Don't iron over the print, and don't dry-clean.
Contact
- Email support@check-ride.ai. Include your order number (it starts with CR-).
- Sold by Starman LLC, Mountain View, California.