Merch

Merch Help

Help

Shipping, returns and everything else about your order.

Shipping

  • We ship to addresses in the United States.
  • Every piece is made to order. Most are made in 2–5 business days, then arrive 3–4 business days after they ship.
  • Shipping is $4.95 for the first item and $2.20 for each one after it.
  • We email you a tracking number as soon as your order ships.
  • Around the holidays, making and shipping can take a little longer.

Returns & exchanges

  • Free returns and free exchanges within 30 days of delivery. We pay for shipping both ways.
  • Items must be unworn, unwashed and in their original condition: no stains, odors or pet hair, and not altered.
  • To start a return or exchange, email support@check-ride.ai with your order number and tell us what you'd like: a refund, or a different size or color. We'll reply with a prepaid return label and next steps.
  • Refunds go back to your original payment method once your return reaches us.
  • Arrived damaged, misprinted or not what you ordered? Email us a photo within 30 days of delivery and we'll replace it or refund you. You don't need to send it back.

Changes & cancellations

  • Orders go into production quickly. Email support@check-ride.ai as soon as you can: if yours hasn't been made yet, we'll change or cancel it. If it has, you can still return or exchange it within 30 days of delivery.

Payment & tax

  • Payments are processed securely by Stripe; we never see or store your card number.
  • Prices are in US dollars. Sales tax is calculated at checkout from your shipping address.

Sizing & care

  • Every product page has a size guide, in inches.
  • Wash cold, inside out. Tumble dry low or hang to dry. Don't iron over the print, and don't dry-clean.

Contact

  • Email support@check-ride.ai. Include your order number (it starts with CR-).
  • Sold by Starman LLC, Mountain View, California.
Help — check-ride.ai Merch